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, , | RCM&D | Full-time | Fully remote
JOB SUMMARY:
The HRIS Specialist will work closely alongside the HRIS Project Manager with both Client Care and Account Management teams. The HRIS Specialist will be responsible for the renewals, ongoing maintenance of the HRIS platforms, including the system updates, benefit product updates and monitoring integration discrepancies.
KEY RESPONSIBILITIES:
HRIS:
» Follow up and coordinate with EB teams on HRIS renewals to ensure information is received in full in a timely manner
» Work with internal EB teams to level set expectations on portal renewal timelines
» Assist with new build implementation, ensuring all initial plan and enrollment information is entered into the system
» Communicate directly with the EB team, vendors and carriers on missing or inconsistent product information
» Monitor weekly EDI and integration discrepancy reports for errors, and follow through with completing any corrections
» Review and finalize the renewal information on the HRIS platforms
» Set up and initiate Open Enrollment workflows in the systems
» Send Open Enrollment notifications to employees and the internal EBS team
» Complete system updates or edits requested by the client or internal team
» Conduct HRIS renewal audits post Open Enrollment to confirm all renewal plan information and rates are accurate
» Identifies and escalate priority issues through the proper vendor channels
» Attend system demonstrations and external calls pertaining to HRIS as needed
» Track progress and maintain up to date information within all EBS/HRIS departmental trackers
» Keeps up to date on administrative tasks through Salesforce documentation of client issues and project updates
» Develop positive relationships with vendors
» Maintain composure and effectiveness under pressure in a deadline driven environment
» Work independently and within the team on special nonrecurring and ongoing projects
» Perform other duties and special projects as assigned by HRIS Project Manager or Director
TALENTS/STRENGTHS REQUIRED
» Strong organizational skills, including daily prioritizing and logical thinking
» Team-oriented; kind, compassionate, willing to work hard and able to work well and adapt to multiple teams
» Exceptional written and verbal communication skills
» Proficient use of computers: Microsoft Office Suite (Word, PowerPoint, and Excel), Adobe Creative Suite (Adobe Editor)
» Must have the ability to learn new systems and programs, such as Epic, Employee Navigator and Payroll Platforms
» Able to manage multiple projects simultaneously and successfully
» Promotes cooperation and shared success throughout the company
» Shares ideas for improvement
KNOWLEDGE/EXPERIENCE REQUIRED
» Bachelor’s degree or equivalent experience (preferred).
CONTINUING EDUCATION
As a condition of employment, the HRIS Specialist must:
» Pass the Maryland State Life & Health exam within the first 90 days of employment.
» Fulfill Maryland State Continuing Education (CE) requirements annually.
» Participate in internal training sessions and other professional development opportunities as needed.
PHYSICAL REQUIREMENTS/MISCELLANEOUS
» Valid Driver’s License.
» There are no physical requirements for the position.
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